Customer Feedback

Please don’t hesitate to complete the form below if you have something to say.

What our customers are saying...

Leah

Since discovering Oh Natural about six months ago, this has become my favourite website and probably the place I spend the most moneyย  I love the ethos of the company, Jenna is awesome and really cares about her customers. I love that new brands and products are added often, and that there is a natural alternative to just about anything I need on here! Iโ€™m currently a student so when I do start earning money I hate to think of the bills I will rack up here (it is all so worth it though!). Iโ€™m off to spend the voucher my partner just brought me for my birthday- he knows me too well!n.

Leah / Happy Customer
Johanna

Coming across this website has absolutely changed my life! Having actively switched to "100% Cruelty Free" shopping only a few years ago, I can't even begin to express how happy I was to find such a gorgeous website that stocks such an incredible range of skin care and cosmetics! Shopping on OhNatural really is a treat and I don't hesitate to tell all my friends and family! My orders always arrive within a few days and I adore the care and effort put into the packaging. Thank you! x

Johanna / Happy Customer
Tom

Great service and products. Prompt delivery. Its awesome to have such a great place for men to buy products too. Will be back for more soon.

Tom / Happy Customer
Awhina

Awesome service! Had emailed to ask that I wanted to add another item to an existing order to which I received a speedy response and it was sorted in a quick and easy manner. Even got a hemp banana chap stick that smells like the perky nana chocolate which smells divine! And a small chocolate heart which I thought was quite cute. The extra gifts were thoughtful. I also love the handwritten thanks. It makes the whole experience more personal and real. Overall, would recommend this service as customer service is awesome and delivery is fast as well. Thanks again!

Awhina / Happy Customer
Amy

I love your website! There are so many goodies I am tempted to try and love having so many natural alternatives to everyday products. Each order arrives quickly and beautifully packaged. Thanks again!

Amy / Happy Customer
Mel

Just a quick email to let you know I LOVE the new Pana Chocolate. It is just devine! I ordered a couple of bars from you last week but I think I will have to place another order for more! Great product โ€“ thank you!

Mel / Happy Customer
Nikki

I am so impressed with the service I received from Jenna. She let me know that the Black Tea Mascara was back in stock so I ordered it and it arrived the next day! PLUS I received two tea bags to try and a yummy heart chocolate (my 2.5 year old daughter ate it) and a 10% off voucher for my next purchase! It is the little touches like this that make you stand out, I will definitely be ordering again from Oh Natural, thank you p.s I loooove the mascara!

Nikki / Happy Customer
Jo

Thank you so much for all the care, thought and attention to detail that you put into all of your beautiful packages - receiving a parcel from Oh Natural is better than Christmas! Thank you for taking the time and energy to make shopping with you such a beautiful and indulgent experience. I love it! I am so grateful that I have found your gorgeous online store.

Jo / Happy Customer
Navaria

Hey! Just wanted to let you know that I'm very happy with my order and how fast it arrived. Love that it came with a cute candle and some tea too! I'm happy to have found a site that sells natural and vegan products, and will definitely be purchasing again ๐Ÿ™‚ Thanks!

Navaria / Happy Customer
Tazmin

Thought itโ€™d send you a little email to say thank you! I received the products fast and neatly packaged!! ..and loved the extra little gifts. Thank you for the awesome online purchasing experience! Iโ€™ll be sure to recommend you guys to my friends.

Tazmin / Happy Customer
Ems

I love when my oh natural package arrives. Im so happy to of found a company with green ideas and products that I can use.

Ems / Happy Customer
Tammy

Hi, just wanted to say thanks! I've placed a few orders with you now and my order always arrives the next day without fail so thank you for the wonderful prompt service!

Tammy / Happy Customer
Andrea

Thanks for the advice and help, its always nice to know you're talking to a real person, and not just a generic customer services response.

Andrea / Happy Customer
Sandie

Absolutely amazing service from Oh Natural! I ordered my delicious Cosima Skincare products yesterday and they arrived first thing this morning. Amazing service, absolutely divine products and superb advice and support. Thanks so much Jenna.

Sandie / Happy Customer
Courtney

Your service is amazing!

Courtney / Happy Customer
Mrun

I received the courier today morning. Thank you so much for your assistance. I am extremely happy with your company and I will order more stuff soon.

Mrun / Happy Customer
Elizabeth

Your fast delivery is awesome ๐Ÿ™‚

Elizabeth / Happy Customer
Candi

My delicious delivery of Hurraw lip balms arrived today. I may never use another brand of balm again. Now to collect them all. Thanks for the speedy service ๐Ÿ™‚

Candi / Happy Customer
Saffron

Thank you so much for your amazing service!

Saffron / Happy Customer
Navaria

Hey! Just wanted to let you know that I'm very happy with my order and how fast it arrived. Love that it came with a cute candle and some tea too! I'm happy to have found a site that sells natural and vegan products, and will definitely be purchasing again ๐Ÿ™‚ Thanks!

Navaria / Happy Customer
Tammy

I'm just so happy I discovered your website - I love, love, love the Soapwalla deodorant, brilliant stuff so thanks for stocking it!

Tammy / Happy Customer
Julie

Thank you for my order received today. I would like to say the "100% Pure" range of products you stock are divine especially the coconut that is my favourite! Also love the tea bag samples you pop in each order that is really yummy.

Julie / Happy Customer

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